Support Options for our clients
If you have a computer related problem, please call the help desk (888- 778-1066) and submit a ticket. Once the ticket is created, one of our System Engineers will respond within 30-60 minutes. The help desk team will coordinate with our onsite engineer to resolve the issue in a timely manner. Each ticket will be monitored for satisfactory resolution and closure.
You can also create and monitor your help desk tickets at: http://helpdesk.saralux.com
All of our team members are dedicated to our mission, vision, and shared values, creating a corporate culture based on customer-focused growth strategies, employee satisfaction, ethical business practices, and a quest for world-class excellence.
Remote Access to your Computer
For remote access to your computer please the following